By: M.C. Reyes, Editor-in-Chief.
Polk County - On Friday, October 4th, I personally went to deliver some copies of the newspaper's October edition to our good friends at Government Buildings around the county. It was my first time visiting some of these buildings, so I was really excited to get to know the buildings and the people who worked there, and I have to say that, I was less than impressed by the treatment I received from the receptionist who was behind the counter in one of the buildings on that day.
I usually don't like to complain about unnecessary things, but this time, I feel that it is my responsibility, as a person who represents the community, to bring this to the Government officials' attention. If this happened to me while wearing a shirt that fully identified me as a PRESS member, I don't even want to think how other members of the community are being treated when visiting this building.
The main reason we started this section was to bring awareness to the great job that members of our community are doing. Therefore, writing this piece is not a pleasant feeling. However, I believe that it is my responsibility to also bring awareness to this terrible situation. The treatment, like the one I received, should not be tolerated in any business, let alone in the government that represents us, the community members.
To the officials at the Government Buildings around Polk County, I want to say... do something about this situation. This is completely unacceptable.
To the government employee who was rude to me while I was trying to do my job, I want to say... if customer service is not your forte, please find another job that doesn't require you to be nice to the public. There are plenty of people in ou community who need a job and have every intention to do what's required, including providing outstanding customer service to the people they serve.
To the members of our community, today, I want to invite you to stand up against this kind of treatment. This is unacceptable, and if we continue to accept it and not hold people accountable for the way they treat us, we are part of the problem and not part of the solution.